Seatwave is a marketplace where you can buy and sell tickets. The tickets on the site come from a variety of sellers around the world including; fans, ticket brokers, event organisers and promoters. It's our job to make it easy to buy and sell these tickets in a fair and transparent way. We want every ticket to turn into a great time, so we keep a watchful eye on all orders to make sure things run smoothly for buyers and sellers.
Prices are set by sellers when they list their tickets on Seatwave. Each seller is able to price their tickets differently, taking into account factors such as event popularity and ticket location. As a result, prices often vary for the same ticket and can be more or less than the face value. Because Seatwave is a marketplace, our listings are constantly updated, so check back regularly as new tickets are added daily. You can view the face value of any ticket on the checkout page.
Ticket delivery times vary according to the event and are usually sent out no later than the week before the event date. So, don't panic if your tickets don't arrive instantly, Seatwave's TicketIntegrity™ guarantee ensures you'll get the tickets you ordered by the day of the event. If not, we'll find you replacement tickets or refund every penny.
If in the event you need to apply for a refund:
2. Do not use any incorrect tickets to attend the event.