Our Guarantees

We understand there's no substitute for the power and emotion of a live event. The ongoing struggle to get tickets is incredibly frustrating. Even worse, there's always that nagging anxiety that the ticket you thought was kosher was actually printed in some musty garage.

 

This was no way for things to go on. So we decided to do something about it. At Seatwave, we have developed two very unique guarantees to give you the most comprehensive customer protection anywhere.

ticket-integrity

We guarantee that our tickets come only from legitimate sources and that we will represent them accurately and honestly. We guarantee that you will receive the tickets you ordered (or similar ones) and that they will be with you by the day of the event.

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ticket-cover

All Seatwave tickets are covered for event cancellation ensuring that you get the full cost of your ticket back and not just the face value (how many times have we all been caught out by that one!).

 

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