Seatwave Questionnaire

We want to get to know what you're thinking…

Yes, we know these surveys can be a little annoying at times but we're sure that we can always keep improving how we do things. And we're pretty certain that the best people to suggest these improvements are the very people that use it all the time, you! Our panel of experts.

So we'd love to find out more about what you're thinking. Would you be okay answering a few really short questions at the end of your visit with us? We promise it won't take more than a few minutes (and it is totally anonymous).

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Genesis Tickets

Genesis

For over thirty years, 80s stadium Rock supergroup Genesis have enjoyed an enduring popularity with pop and rock fans worldwide.

Consisting of Phil Collins, Mike Rutherford and Tony Banks, they are one of the thirty best selling groups of all time.

Be there for their first gigs in fifteen years, as their eagerly awaited comeback tour hits the UK! 

Want a bit of backstage action? Check out our music blog 'Backstage Pass' for the latest music videos and interviews.

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What is Seatwave?

Seatwave is an online marketplace where fans can buy Genesis Tickets and sell Genesis Tickets. Seatwave was created by a group of people who believe that buying Genesis Tickets and selling Genesis Tickets should be really easy and safe. Up until now, it has been neither so we’ve gone about creating the safest place anywhere to buy tickets for the widest range of events. We're happy you've come to visit Seatwave and we hope we can provide the superior experience we've set out to create.

Why Choose Seatwave?

Buying tickets has never been a very good experience for fans. We all know stories about people getting ripped off when they are trying to buy or sell tickets and we wanted to change this. So we’ve created the most comprehensive customer protection anywhere for anyone wanting to buy or sell tickets. Here’s how it works:

  • TicketIntegrity™ - We guarantee that our tickets come only from legitimate sources and that we will represent them accurately and honestly. We guarantee that you will receive the tickets you ordered (or similar) and that they will be with you by the day of the event. If we don't keep this commitment to you, we'll take reasonable steps to source replacement tickets, of an equivalent value, to make sure you don't miss out If suitable replacement tickets (determinable solely at our discretion) cannot be found, we'll refund every penny of what you paid. No questions. And our TicketIntegrity™ guarantee is a two-way street. If you are selling tickets we promise that you will receive prompt payment from Seatwave for all orders that are confirmed and fulfilled.
  • TicketCover™ - All Seatwave tickets are covered for event cancellation ensuring that you get the full cost of your ticket back and not just the face value (how many times have we all been caught out by that one!). So if the Arctic Monkeys catch a cold or The Lost Prophets go missing, whilst no doubt you'll be disappointed, you won't be left out of pocket. We even cover you for a wide range of unexpected reasons that may keep you from attending your event. All Seatwave tickets include TicketCover™ free of charge. Naturally there are some terms and conditions attached to TicketCover™. You can keep our lawyers happy by reading them here.

There’s no point in offering you world-beating customer guarantees unless we can get you in to the events you want to see. Seatwave offers fans the opportunity to buy and sell tickets to the widest range of concerts, theatre, sport and other live events. On Seatwave you can find tickets for the big events like Kasabian, The Pixies, The Flaming Lips and many others. Additionally, Seatwave offers fans the opportunity to buy and sell tickets for other events such as Oasis, Amir Khan v Andreas Kotelnik, Billy Connolly. Presently, there are over 400,000 tickets for sale on the Seatwave exchange making Seatwave the largest ticket exchange with guaranteed TicketIntegrity™ in the UK or the world for that matter.