Frequently Asked Questions
Buying Fulham Football Club tickets on the exchange
Who can buy tickets on the exchange?
Only those who have paid to join the Fulham Members’ Club 2011/12 can purchase tickets on the official ticket exchange. For more information on joining the Fulham Members’ Club, click here. If you're looking for tickets in the away and neutral supporters section of the stadium, you can find them on the open Seatwave exchange by clicking here.
How many tickets can I buy?
There are no restrictions on the number of tickets you can buy through the exchange. As long as you're a registered Fulham Football Club supporter, it's really all up to you.
When do I get my tickets?
If you've purchased your tickets at least three working days before the match, you will receive your tickets by post. If you've purchased any later than that, you will need to collect them on the day from the Fulham Football Club box office at Craven Cottage.
What payment methods are accepted?
We accept Visa, MasterCard, Switch/Maestro, American Express, Solo and Visa Electron cards, so you're sure to find a payment method to suit you. And we use the most up-to-date SSL encryption technology to protect your personal and transaction information so you can rest assured your payment will be safe and secure.
What happens if the match is cancelled?
When buying your tickets, you can choose to include our TicketCover™premium with your purchase which will cover you for a full refund If the match for which you’ve bought tickets is cancelled and you’re unable to make the rescheduled dateWhen buying your tickets, you can choose to include our TicketCover™premium with your purchase which will cover you for a full refund If the match for which you’ve bought tickets is cancelled and you’re unable to make the rescheduled date. Click here to find out more.
Selling Fulham Football Club tickets on the exchange
Who can sell tickets on the Fulham Football Club ticket exchange?
Only registered Fulham Football Club season ticket holders are able to sell their tickets on the official exchange.
When can I list a ticket for sale?
Tickets can be listed for sale anytime before the match date. Some matches may not yet be open to sell on the exchange as they have not yet sold out on the club's website. Matches that are available will have the "Sell" button clearly displayed.
How much money will I receive for my ticket?
Once your ticket sells, you will be refunded the equivalent amount of your season ticket per match, calculated pro rata, less a 10% + VAT sellers service charge. For example, for a full season ticket costing £500 and covering the total 19 matches, you will receive £22.88 for each ticket sold.
When do I get paid?
The refund for your ticket sale will be processed within 10 working days after the sale.
Do I have to give someone my season ticket if I sell a ticket?
No, once your ticket sells, Fulham Football Club will deactivate the ticket for the particular match on your season membership card. A paper ticket for the selected match will then be issued to your buyer.
How much will my ticket be sold for?
The selling price for each ticket sold on the official exchange is set by Fulham Football Club. The selling price is set as an adult ticket price and is dependent on the position in the stadium and the match itself. Seatwave does not set the selling price.