Reports to: Head of Product
Location: London, UK
This role is ideal for a person who is passionate about building
a best in class ecommerce experience. Reporting to the Head of
Product, the Product Manager (PM) will be responsible for
identifying customer needs and delivering exceptional products that
meet those needs. The PM will work closely with Marketing and
Regional teams to improve customer engagement across all channels
(e.g. Web, Mobile, Social, API) and will also be responsible for
achieving conversion targets across these channels.
Key Responsibilities include:
Develop product specifications by translating
customer requirements into customer use cases and stories. Own A/B
and multivariate testing across all seatwave channels to optimize
the seatwave platform.
Build business case for new initiatives supported
by strong analytics and customer research.
Identify gaps in product functionality and
prioritize product roadmap to achieve business goals. Liaise with
key stakeholders from marketing, operations and customer service to
understand customer requirements.
Manage user acceptance testing and customer
feedback process for all product initiatives.
Work closely with development team to understand
technical constraints and tradeoffs around implementing new
Communicate project milestones, launch plan and
product status to stakeholders within the organization.
Minimum of 3-5 years of product management
experience in a leading e-commerce business.
Passionate about cutting edge Web, APIs, and
Ability to function in a fast paced environment
and manage multiple initiatives simultaneously
Strong problem solving and analytical skills with
ability to validate results with data
Good commercial acumen and understanding of how
product initiatives impact the bottom line
Excellent written and oral communication skills
Fun loving, good sense of humor and passionate about the live
To apply, please send your CV together with a covering letter to
indicating which position you are applying for, how exactly you
meet the required or desired aspects of the job & what skills
you think you bring to seatwave.
We do not accept job applications from third parties