Partner Marketing Manager

Position: Partner Marketing Manager
Department: Marketing
Reports To: Marketing Director
Location: London, UK

Do you become overwhelmed with excitement when your favourite band walks on stage and you're there, right in the middle of the action? Do you live and breathe every kick and save at the end of a nail-biting, watch-through-your-hands penalty shoot-out?  Do you immerse yourself in the history, tradition and ambience of a hard-fought five-day test match?

Are you a bright, motivated customer-acquisition junkie who loves using technology to engage with other equally passionate event-goers?  If so, Seatwave may have been created just for you.

Seatwave is changing the way fans access tickets to great gigs, shows, festivals, matches, tournaments and events globally. Our team and company value transparency, fairness and innovation, and we are looking for a Partner Marketing Manager who can join us to put fans at the centre of live entertainment.

If you're still reading and you have the skills and experiences listed below, this may be the job for you.  Behind Seatwave are a passionate group of people who are fighting the corner of fans whilst focusing on building a world-class ticket marketplace.

Core Function

Reporting to the Marketing Director, the Partner Marketing Manager (PMM) will be responsible for achieving Partner Marketing sales and contribution targets across all Seatwave regions. In collaboration with the regions, the PMM will be responsible for creating and then deploying the affiliate, aggregator and display strategy for both new and existing partners at a regional level.  The PMM will also be required to support the other online marketing channels - predominantly social & search marketing - in order to drive growth in these areas and manage best practice across the full suite of online channels.

Responsibilities:

  • Managing and growing Seatwave's partner channels across all platforms and territories, working in unison with the regions and the product management teams
  • Accurately assessing current partner performance for all Seatwave regions, and identifying growth and optimisation opportunities
  • Across the current partner activity, accurately assessing current performance by conducting an in-depth review of the current partner activity; engaging with partners to understand performance, then implementing tactics to optimise these relationships
  • Managing the day-to-day relationships with existing partners, providing engaging content for promotions, market information and incentive schemes, to drive affiliate and partner growth
  • Identifying and recruiting new partners onto the programme, facilitating getting them on board, then working closely with them to build and grow output
  • For all types of partners, defining a framework to assess performance through the use of analytics, market and marketing data - with particular focus on understanding ROI on activity and also the gap between Seatwave's and its competitors' activities
  • Managing day-to-day relationships with the affiliate networks, reviewing effectiveness and maximising levels of support and account management
  • Managing our aggregation partnerships on a day-to-day basis, providing content and growth opportunities across this channel
  • Identifying and managing online display campaigns across relevant sites, network and retargeting partners; working with our design team on effective creative build and optimisation across these channels
  • Negotiating & reviewing overrides and fees paid to all existing and future affiliates
  • Harnessing technology to grow traffic and revenue through the use of our API and SDK programmes
  • Collaborating with other members of the Seatwave Marketing team to support optimisation & management of Seatwave's social media, search and crm marketing channels
  • Producing daily, weekly and annual performance reporting across all channels.

Skills/Experience:

Essentials

  • A minimum of 3 years' relevant online marketing experience with an emphasis on partnerships - either client-side or with an agency
  • Evidence of previous success within online marketing
  • In-depth experience of using web analytics tools & partner platforms
  • An active enjoyment of the entertainment industry, and understanding of the concert, festival, sports and theatre markets
  • In-depth knowledge of Microsoft Excel, to be used in data compilation and analysis
  • Being a hard-working, proactive and driven team player

Desirable

  • Ability to speak any of the other main European languages
  • A strong knowledge of Microsoft Office applications.

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