HR and Facilities Manager

Do you become overwhelmed with excitement when your favourite band walks on-stage and you're there, right in the midst of the action? Do you live and breath every kick and save at the end of a nail biting, watch through your hands, penalty shoot out?  Do you immerse yourself in the history, tradition and ambience of a hard fought five day test match?

Are you a bright, passionate individual who loves building world class teams and supporting others to achieve greatness  If so, Seatwave may have been created just for you.

seatwave is changing the way fans get access to great gigs, shows, festivals, matches, tournaments and events across Europe and the world. Our team and company value transparency, fairness and innovation and we are looking for a HR & facilities Manager who can join us to put fans at the centre of live entertainment.

If you're still reading and you have the skills and experiences listed below - this may be fate.  Behind seatwave are a passionate group of people who are fighting the corner of fans while building a ticket world-class ticket marketplace.

 

Position: HR and Facilities Manager
Department: Finance & Admin
Salary: £28k - 32k (based on 3 days/week)
Reports To: CFO         
Location: London, UK

Core Function: Help us sell great times to customers

Seatwave is Europe's leading marketplace for live event tickets and we need an active do-er to help us build and grow a culture that reflects our values: transparent, fair and innovative.  We know we cannot be transparent, fair and innovative with our customers unless we are first within our team.  That's where you come in.  We need a cultural representative who can coalesce the goodwill and intentions of the team into a vibrant culture that supports our business mission.  We need a leader who can take ownership for comprehensive HR as well as leading on the administrative running's of our offices in London, North Greenwich and Barcelona.  The wonderful person who takes on this challenge will be a leader, a smart strategist who also loves the do-ing required in growing companies.

The HR and Facilities Manager supports the people management functions that underpin the business culture.  Seatwave has an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development, and high performance.

Responsibilities:

  • Administer compensation, benefits and performance management
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
    Manage absence, disciplinary and grievance procedures
  • In conjunction with the General Counsel, ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.
  • Represent organization at personnel-related hearings and investigations.
  • Measure employee satisfaction and identify areas that require improvement
  • Provide guidance on development for managers and their teams
  • Implement training and development agenda; identify areas that need attention and improvement
  • Take overall responsibility for recruitment activity and campaigns
  • Handle complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills
  • Managing HR budgets
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Review and update health and safety policies and ensure they are observed
  • Maintain the condition of the office and arrange for necessary repairs
  • Manage Receptionist, Cleaner and cleaning contractors

Knowledge/Experience:

  • Superb communication skills honed in business partnering/advisory roles
  • Examples of adding value as both an individual contributor and active team member
  • Experience of dealing with senior and sometimes challenging individuals
  • Ability to build rapport quickly with key members of the management team.
  • Ability to represent the Human Resource function as part of the bigger business picture
  • Confident directing HR and advising managers on all aspects of people management and development.
  • Demonstrable experience in managing TUPE, redundancy or other relevant HR projects
  • Strong understanding of employment law

Educational Requirements:

  • University degree or equivalent

Work Environment:

  • The ability to work in a fast paced environment and manage the requirements of a rapid growth start up business.

 

Interested candidates may apply below:
Jobs@seatwave.com

Applicants must be eligible to work in the UK and only those selected for interview will be contacted.

Seatwave is an equal opportunity employer.

Thank you for your interest in Seatwave.